Privacy Policy
At Solitude Media we recognize that privacy is important. This Policy applies to all of the products offered by Solitude Media Inc. If you have any questions about this Policy, please feel free to contact us through our website or write to us at Attn: Privacy Office, Solitude Media Inc., 6905 S 1300 E #257, Midvale, UT 84047, USA
Your Information
When you sign up for Solitude Media services that requires registration, we ask you for personal information (such as your name, email address and an account password). We may also request credit card or other payment account information which we maintain in encrypted form on secure servers. We may combine the information you submit under your account with information from other Solitude Media services or third parties in order to provide you with a better experience and to improve the quality of our services.
Cookies
When you visit Solitude Media, we send one or more cookies to your computer that uniquely identifies your browser. We use cookies to improve the quality of our service by storing user preferences and tracking user trends.
Logs
When you use Solitude Media services, our servers automatically record information that your browser sends whenever you visit a website. These logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
Communications
When you send email or other communication to Solitude Media, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.
Solitude Media processes personal information on our servers in the US and in other countries. In some cases, we process personal information on a server outside your own country. We may process personal information to provide our own services. In some cases, we may process personal information on behalf of and according to the instructions of a third party, such as our advertising partners.
Information Sharing
Solitude Media only shares personal information with other companies or individuals outside of Solitude Media in the following circumstances:
- We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to
- satisfy any applicable law, regulation, legal process or enforceable governmental request,
- enforce applicable terms of service, including investigation of potential violations thereof,
- detect, prevent, or otherwise address fraud, security or technical issues, or
- protect against imminent harm to the rights, property or safety of Solitude Media, its users or the public as required or permitted by law.
- If Solitude Media becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will provide notice before personal information is transferred and becomes subject to a different privacy policy
- We may share with third parties certain pieces of aggregated data.
Information Security
We take appropriate security measures to protect against unauthorized access or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.
We restrict access to personal information to Solitude Media employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
Updating Information
When you use Solitude Media services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Some of our services have different procedures to access, correct or delete users' personal information.
Changes to this Policy
Note that this Privacy Policy may change from time to time. We will not reduce your rights under this Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Policy changes).